Hey Hydration Team,
I manage Dotgraphic and I would like to report an issue that happened while swapping from DOT to USDT using Hydration. We recently received our child bounty from open-source grants Grant PaymentTo send the payments to developers in USDT (Asset Hub for Binance) we swapped 1343 DOT for 5600 USDT on Asset Hub using Hydration (the route was shown on Nova wallet) [Transaction Link]
(https://polkadot.subscan.io/extrinsic/0xdd1d05afe77cc248d39736105ab0534651c18d704692013fecb16c5c23f4f7ed)
This was done with Nova Wallet and this is where the main issue occured. The swap only worked halfway swapping DOT to USDT (Hydration) but not being able to swap the full way to USDT (Asset Hub). Nova wallet still showed this as successful and I saw USDT balance in the wallet.
As my main goal was to send the funds on Binance, I took the Binance Asset Hub address provided by the developer and initiated a transaction realising later that I sent the USDT (Hydration) on the Binance address instead of USDT (Asset Hub). Here is the transaction Hash and the developer Binance address Address . As you can see the Binance address has the 5600 USDT (Hydration) as the current balance.
I asked the developer to raise a complaint to Binance for the non-arrival of crypto and if they have any way to fix this, but they rejected the request saying they will discuss this once they list this token on their exchange. I am really stuck right now and looking for a solution. The product is on the verge of release and keeping the dev team away from their payments is causing a lot of issues.
Let me know if there is anything else you need from my end. Looking forward to a fix here!